As public sector agencies scale Atlassian beyond team-level use into enterprise and mission environments, success depends far more on operating models than on configuration. Tools that work well in pilots often struggle when ownership, governance, and performance expectations change.

This session shares practical lessons from supporting large-scale public sector Atlassian deployments across civilian and defense agencies. It focuses on how agencies evolve Jira and Jira Service Management into durable mission platforms without sacrificing speed, security, or usability.